Terms of Service

Last updated: 22 March 2026

1. Service description

TaxLens is a web-based software application that helps Australian property investors track rental income, expenses, yields, and tax deductions. TaxLens uses artificial intelligence to provide insights, categorise transactions, and identify potential deductions.

Important disclaimer

TaxLens is NOT a registered tax agent, financial adviser, or accounting service. All AI-generated suggestions, deduction estimates, and tax insights are for informational purposes only and should be confirmed with a registered tax professional before acting upon them. TaxLens does not lodge tax returns or interact with the ATO on your behalf.

2. Account & eligibility

  • You must be at least 18 years old to use TaxLens
  • You are responsible for maintaining the security of your account credentials
  • You are responsible for the accuracy of the financial data you enter
  • One account per person — sharing accounts is not permitted

3. Free trial & billing

  • New accounts receive a 14-day free trial with full access to all features
  • No credit card is required to start the free trial
  • After the trial, you must subscribe to continue using TaxLens
  • Subscription billing is handled by Stripe in Australian Dollars (AUD)
  • You can cancel your subscription at any time — access continues until the end of the billing period
  • Refunds are available within 30 days of any charge if you are unsatisfied

4. Your data

You own your data. TaxLens stores it on your behalf to provide the service. You can export all your data at any time in CSV or JSON format, and delete your account to remove all data permanently. See our Privacy Policy for full details.

5. AI features & accuracy

  • AI features (deduction finder, receipt scanning, insights, chat) use Anthropic's Claude API
  • AI-generated content may contain errors — always verify with a qualified professional
  • Deduction estimates are approximations based on general ATO rules and your data
  • TaxLens does not guarantee the accuracy of AI suggestions or tax savings estimates
  • Your data is not used to train AI models

6. Limitation of liability

To the maximum extent permitted by law, TaxLens is provided “as is” without warranty. We are not liable for any financial losses, incorrect tax filings, missed deductions, or penalties arising from your use of TaxLens or reliance on AI-generated suggestions. You are responsible for verifying all financial information with a registered tax agent.

7. Governing law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.

8. Contact

Questions about these terms? Email hello@taxlens.com.au.